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TM 9-2320-279-10-3
General Information (Cont)
1-40. QUALITY ASSURANCE/QUALITY CONTROL (QA/QC).
If your vehicle needs improvement, let us know. Send us a QDR. You, the
user, are the only one who can tell us what you don't like about your
equipment. Let us know why you don't like the design or performance. Put it
on an SF368 (Quality Deficiency Report). Mail it to
Commander, U.S. Army Tank-automotive and Armaments Command,
ATTN: AMSTA-AC-NML, Rock Island, IL 61299-7630.
You can also provide information to TACOM via datafax or e-mail.
TACOM's datafax number is DSN 793-0726 or (309) 782-0726.
E-mail address: amsta-ac-numl@ria-emh1.army.mil
1-41. WARRANTY INFORMATION.
BASE WARRANTY
Pierce Manufacturing Inc. warrants each piece of new fire or rescue
apparatus to be free from defects in materials or workmanship under normal
use and service for a period of thirteen (13) months from the date of
shipment. Our obligation under this warranty is limited to repairing or
replacing, as the company may elect, any defective part or parts free of charge
to the original purchaser. Pierce Manufacturing reserves the right to request
and examine defective parts.
This warranty will not apply to:
(1)
Normal maintenance and adjustments.
(2)
Any vehicle which; has been repaired or altered outside of our factory
in any way to affect the stability; has been subject to misuse, neglect,
or accident; or loaded beyond the factory rated load capacity.
(3)
Commercial chassis and associated equipment furnished with the
chassis, signaling devices, generators, batteries, or other trade
accessories in which they are usually warranted separately by their
respective manufacturers.
This warranty is in lieu of all other warranties, expressed or implied, all other
representations to the original purchaser and all other obligations or
liabilities, including liability for incidental or consequential damages on the
part of the company. Pierce Manufacturing Inc. neither assumes or
authorizes any other person to give or assume any other warranty or liability
on the company's behalf unless made or assumed in writing by the company.
Questions concerning the TFFT warranty can be submitted to Pierce
Manufacturing Inc. via e-mail at contactcenter@piercemfg.com or by calling
1-800-974-3723.



 


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